Five years ago, Chapter 14 went into effect making it easier for companies to shut off customers’ utilities when they get behind in payments, scuttling protections that had been in place through the Public Utility Commission.
Reports from the PUC show that shutoffs have increased dramatically since the law was passed, and that has meant families making dangerous decisions on how to heat their homes.
The Legislature erred five years ago and should make changes to the law to give the PUC — not private companies — once again more flexibility as the final arbiter on consumers’ utility shutoffs and reconnections.
Tuesday, January 26, 2010
Left out in the cold: Pennsylvania utility shutoffs are on the rise
From the Patriot News: